Our Esteemed Partners

www.g-cem.org

www.1to1.com

Our appreciation to those whom we have had the opportunities to work with .....

“Candice is an outstanding consultant for clients wishing to transform their organizations to place their customers at the centre of their marketing, service and innovation. As principal consultant at PRG in the early 2000s she delivered solid results to our clients. Candice provided the thought leadership required for success.” Tim Tyler, Chairman, Peppers and Rogers Group (Asia) 

“I have been impressed by the careful, intelligent thought that Candice Chee puts into her work and the obvious concern she has that the work she does makes a meaningful contribution to the community.”  Professor David Corkindale.

“Candice is the ideal DBA candidate – dynamic and dedicated. She genuinely wants to succeed not just for her sake but for the bettering of Singaporean society. ”  Associate Professor Bruce Gurd.

“Candice did a fine job of presenting Pharmaceutical Customer Relationship Management at our Asia/Pacific Marketing Directors Meeting. We look forward to working in the future with her, as we develop a complete CRM program for our pharmaceutical divisions in the region." Vincent F. Peters, Sales Training Director - Asia/Pacific Region, Wyeth Pharmaceuticals.

“Course content was directly applicable to my job now and in the future.” Cady Ho, Vice President, Office of the Customer, AIG.

“The trainer actively involved the participants in the thinking and learning, she was able to communicate her ideas effectively…very relevant to business environment, good presentation skills.” Delegates from China CRM Forum, Shanghai.

"It was indeed a very useful learning experience for me & I am glad that I did come all the way from Sri Lanka. Thanks again for conducting a superb programme, you certainly practise what you preach!"  Sandra De Zoysa - Head of Customer Services & Contact Centre, MTN Networks Pvt. Ltd, Sri Lanka.

"Thank you for conducting an excellent 2 days session. I found it to be most useful and enlightening. Your vigour and style in facilitation also went along way to us getting the most out of it. You were able to hold the attention of the participants. Everyone benefited from the 1 to 1 fundamental course." Zarina Rahim, Senior Manager (Key Clients Relations), MTN Networks Pvt. Ltd, Sri Lanka.

“I truly enjoyed the 2-day course …” Kelvin Cheong, Product Marketing & Training Executive, CCH Asia Pte Limited, A Wolters Kluwer Company.

"A course that is worth investing our valuable time and money" Chong Jia Ling, Marketing Executive, SES Systems.

“The presentation was very good, materials were well prepared and we took home valuable learnings… She is a very engaging speaker..” ' Delegates from Asia Business Forum’s ‘Customer Retention & Relationship Strategies’ Conference.

“Good examples shared, different perspective to looking at customers’ needs…strategic view on overall customer service.. Speaker was knowledgeable in areas” Delegates from Pacific Conference’s ‘Successful Customer Service Practices’ Conference.

"I really enjoyed this trip and the 2 days workshop" Veronica Yip, Database Marketing Manager, Mandarin Oriental Hotel Group (HK).

“The workshop is impressionable!” Ms Lilian Wu, Taiwan Cellular Corporation, Asst Director of Customer Loyalty and Customer Intelligence Div.

"I have great time learning from the course you conducted. The fundamental and guidelines you provided, we can surely apply them to our current business market" Sugree Thirawattanapan, Business Development, CIGNA International Marketing Thailand.

“Course was beneficial in improving my professional/personal effectiveness.” Norzirah Johari, Customer Service Manager, Stats ChipPac Malaysia Sdn Bhd.

“The trainer used a good balance of learning styles and techniques.” Dr Abu Bakar Talib, Business Manager, Urusan Teknologi Wawasan Sdn Bhd.

“The trainer is knowledgeable and experienced…..” Chong Shak Mui, Liner Business Unit Manager, Malaysia International Shipping Corporation.

“Superb, excellent!” Colum MaNamara, Engineer, Stats ChipPac Malaysia Sdn Bhd.

“The learning styles and techniques were effective, varied and interesting.” Suzanne Chong, Head of Customer Service Team, Gen-X Technologies Sdn Bhd.

“Interactions at its best!” Damian Andrew Hay, Manager - Billing Operations, Dialog Telkom Limited, Sri Lanka.

“I would recommend the course to others.” Ling Ming Fong, Customer Service Executive, Cycle & Carriage (M) S/B.

“Course materials are useful back in the work place.” Rozillawati Muhammad Tahir, Assistant Manager of Marketing, Syarikat Takaful Malaysia Berhad.

“The trainer answers questions effectively.” Albert Ho, Customer Care Manager, Indah Water Konsortium Sdn Bhd.

“The course content is applicable to my job…” Zubaidah Binti Yusoff, Customer License Executive, Heitech Padu Bhd.

“I would recommend this course to others…” Norhaisinah Bt Asmoni, CRM Manager, Malaysia International Shipping Corporation.

“I’d recommend this course to others.” Puteri Azlinda Megat Ahmad, Head of Visitor Services, Petrosains Sdn Bhd.

"Five stars ratings for the trainer in all areas…" Leonard Lim, Marketing Manager, SCA Hygiene (M) Sdn Bhd.

“The overall learning experience was enjoyable and effective.” Mat Lazim Bin Abdul Manam, Customer Care Manager, AmBank Group.